Refund policy

RETURNS & REFUNDS

Return Window: 30 days from delivery date

DAMAGED OR DEFECTIVE ITEMS
If your item arrives damaged, defective, or incorrectly made, we will replace or refund 
it at no cost to you. Please email findjoy143@gmail.com within 30 days with:
· Your order number
· Clear photos of the issue
We cover return shipping for our errors.

CHANGE OF MIND
As all products are made to order, we cannot accept change of mind returns. Please review 
your order carefully before purchasing.

ENGRAVED & PERSONALISED ITEMS
All engraved and personalised products are final sale and cannot be returned unless 
damaged or defective.

RETURN SHIPPING
Customers are responsible for return shipping costs except where items are damaged, 
defective, or incorrect.

NO RESTOCKING FEES

QUESTIONS?
Email: findjoy143@gmail.com
We respond within 1-2 business days.

143 ♡ Find Joy 143